Original Karungali Malai 58-Beads Ebony Wood with Govt. Certified
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Description
Button-up shirt sleeves and a relaxed silhouette. It’s tailored with drapey, crinkle-texture fabric that’s made from LENZING™ ECOVERO™ Viscose — responsibly sourced wood-based fibres produced through a process that reduces impact on forests, biodiversity and water supply.
Features
- Front button placket
- Adjustable sleeve tabs
- Babaton embroidered crest at placket and hem
Materials Care
- Content: 100% LENZING™ ECOVERO™ Viscose
- Care: Hand wash
- Imported
Materials Care
Machine wash max. 30ºC. Short spin.
Iron maximum 110ºC.
Do not bleach/bleach.
Tumble dry, medium hear.
Watch It. Love It. Order It ✨
We at Velmukha are committed to delivering your sacred spiritual treasures (Rudraksha, Karungali, Murugan Vel/Kappu, etc.) safely, promptly, and with devotion. Below are the complete details of our shipping process.
Shipping Time
- Within Tamil Nadu: 3–9 business days
- Rest of India: 3–9 business days
- Note: During peak festival periods (Thai Pusam, Pongal, Diwali, etc.), delivery may take 1–2 extra days due to high volume. We will keep you updated via email/WhatsApp.
Prepaid Orders (Tamil Nadu)
- Orders placed Monday to Friday will be delivered the next day.
- Orders placed on Saturday will be delivered on Monday.
Example:
If you place an order on Monday night, it will be dispatched on Tuesday morning, so delivery will happen accordingly.
Cash on Delivery (COD)
COD orders usually take 3–9 working days for delivery.
Free Delivery
- Free Delivery is available on all prepaid orders (no minimum order value).
- We cover the entire shipping cost to ensure your divine blessings reach you without extra burden.
Shipping Partner
- We use DELHIVERY– one of India’s most reliable logistics aggregators.
- You will receive real-time tracking updates via email and WhatsApp as soon as your order is dispatched.
- Courier partners include Delhivery, Ecom Express, Blue Dart, DTDC, and others (depending on your location).
Shipping Charges & Fees
- Prepaid Orders: ₹0 – Free Delivery
- Cash on Delivery(COD):COD is available for selected locations. To confirm your order and reduce fake bookings, a partial advance payment of ₹149 is required at checkout. The remaining amount can be paid in cash at the time of delivery.
Note:
The ₹149 advance payment will be adjusted in your total order amount and is not an extra charge.
Redelivery Charges:
If delivery fails due to wrong/incomplete address or customer unavailability after 2 attempts, a redelivery fee of ₹100–₹200 may apply depending on the location.
Delivery Conditions & Responsibility
- Please provide a complete and accurate shipping address (including landmark, PIN code, and contact number).
- Velmukha is not responsible for delays or failed deliveries due to incorrect address or customer unavailability.
- If the package arrives damaged or tampered, refuse to accept it from the courier and immediately contact us with photos – we will arrange a replacement at no cost.
- All products are carefully inspected, blessed, and packed with devotion before dispatch.
Important Notes
- We ship throughout the week except on Sundays and major public holidays.
- For any shipping-related queries or issues, reach us anytime – we are here with the same love and care.
Thank you for choosing Velmukha. We deliver with devotion. வேல் வெற்றி வேல்
We at Velmukha are deeply committed to ensuring every spiritual treasure reaches you in perfect condition and brings divine peace. Due to the sacred nature of our products, we follow a fair, transparent, and customer-friendly refund & replacement policy.
Refund & Replacement Eligibility
We offer a 2-day replacement/refund policy only for items that are:
- Damaged during transit (broken, cracked, or physically defective)
- Defective (manufacturing fault affecting use)
- Wrong item received (incorrect product or variant)
Important:
- We do not accept returns or replacements for change of mind, size/fit issues, quality perception, personal preference, or minor natural variations in Rudraksha/Karungali beads (color, size, texture – these are natural and part of authenticity).
- Items that have been damaged, washed, or altered by the customer, or not returned in original packaging/condition, are not eligible.
Refund & Replacement Request Time Limit
- You must raise the request within 2 days from the date of delivery.
- Requests after 2 days will not be accepted.
Replacement Process :
- Initiate Request Contact us via WhatsApp or email at support@velmukha.com within 2 days. Provide:Your Order Number Clear photos and unboxing video (mandatory) showing the issue
- Verification Our team will review your request and media within 24–48 hours.
- ResolutionIf approved, we will arrange free pickup (if required).The product will be inspected upon receipt.A replacement (same item or equivalent) will be shipped at no extra cost (free shipping both ways).Replacement will be dispatched within 2–5 business days after verification.
- Refund Option If replacement is not possible or preferred, a full refund (product cost only; shipping charges non-refundable unless our error) will be processed within 3–7 business days to your original payment method (PhonePe/UPI/Razorpay).
Cancellation Charges Policy
- Prepaid Orders: Cancellation allowed only within 1 hour of order placement (before processing begins). No cancellation fees apply.
- Velmukha Cancellation: If we cancel due to stock unavailability or logistics issues, no fees are charged and full refund is issued.
Note: All products are carefully inspected, blessed, and packed with devotion before dispatch. We stand by our promise to make it right if anything goes wrong. For any assistance, contact us anytime – we serve with the same love and care.
Thank you for choosing Velmukha. We are here with devotion. வேல் வெற்றி வேல்!
